Your bonus screen is open and a form field waits for a code, but the bonus rules are on another page you have not opened. Most players pick the bonus with the biggest number and skip the line that says how many times they must play it through.
Bonus offers and their conditions
How do I claim the seven casino bonus?
Open the bonus page in your account before you deposit and choose the offer you want. Some offers need a code typed into the bonus field during the deposit. The bonus is added after the payment is confirmed. Check that the bonus balance appears in your account before you start playing.
Which games count toward the bonus seven casino requirement?
Every offer names the games that count toward its playthrough requirement. Slots usually count in full, while table games often count at a lower rate or not at all. The game list sits on the same page as the bonus. Check it before you open a game, because a session on the wrong game does not move the requirement.
Can I withdraw a bonus before meeting the playthrough?
A bonus stays locked until you finish the playthrough that comes with it. Withdrawing before that point usually removes the bonus and any winnings made with it. Finish the requirement first if you want to keep the extra funds. Check your bonus balance after each session to see how much of the requirement is left.
Do I need a bonus code for every deposit?
Most offers need a code each time you want to claim them, and the code is listed next to the offer. Some offers apply automatically when you deposit without typing anything. Read the offer line before you pay. Type the code in the bonus field, not in the payment reference, or the system will not link it to your deposit.
What happens to my bonus if I deposit again?
A second deposit can carry its own offer with separate conditions. A new bonus may replace or pause the one you are still working through. Finish or cancel the current bonus before you take another to avoid losing progress. Check the bonus balance after the new deposit is confirmed.
Does the casino seven welcome offer apply to all new players?
The welcome offer is for players making their first deposit on the site. It normally applies once per person, household or payment method. Duplicate accounts or shared payment details can block the bonus. Check the offer page for the exact group it covers before you sign up.
Can I cancel a bonus after claiming it?
You can usually cancel a bonus from the bonus section of your account. Cancelling removes the bonus funds and any winnings tied to them. The deposit you made stays in your balance. Check the remaining playthrough before cancelling, because a small remainder may be quicker to finish than to lose.
Games, rules and playing in the browser
Do I need to download software to play?
You can play from the browser on your phone, tablet or computer. No download is needed, and the games open in the same window as your account. A stable connection keeps the reels and tables from pausing mid-round. Test one game with a small stake before you settle into a longer session.
Which games can I play at the casino?
The lobby groups games into slots, table games and live dealer tables. Each game shows its own rules, stakes and paytable before you start. The paytable is where the symbols and payout lines are explained. Open it once for any game that is new to you.
Can I play on my phone without an app?
Mobile play runs through the phone browser, so there is nothing to install. Sign in on the browser, open a game and it scales to your screen. Keep the browser updated to avoid buttons that do not respond. Check that your account shows the same balance on the phone as on a computer.
What is RTP and does it change how I play?
RTP is the share of stakes a game returns to players over a long run of spins. It is set per game and does not predict what happens in one session. Two games with the same RTP can still feel very different. Check the RTP in each game’s information panel before you choose where to spend a session.
Can I open more than one game at a time?
You can switch between games from the lobby without closing your account. Running several games at once splits your attention and your balance. Keep one game open when you are working through a bonus requirement. Check the game list for the bonus first, so the session counts toward it.
Where do I find the rules for a live dealer table?
Open the table in the live lobby and read its rules panel before you sit down. Each table shows its betting limits and how the dealer runs the round. The rules explain when you can double, split or surrender. https://sevencasino1.net/ keeps the table rules and the game list in the same lobby, so you can compare tables before joining.
What happens if my connection drops during a game?
The round finishes on the server, and the result is saved to your account. Reconnect and open the game history to see the outcome. Do not start a new round until the old one is confirmed. Check the history after any drop, because a saved result is the only record that counts.
Deposits and withdrawals
How do I make my first deposit?
Open the cashier from your account and choose a payment option. Enter the amount and add a bonus code if the offer needs one. Confirm the payment and wait for the balance to update. Check the bonus balance as well, because a claimed bonus should appear next to your cash.
Why is my withdrawal still pending?
A withdrawal is first checked for identity and payment details. Pending status means the request is waiting for that check. Upload a clear copy of the document the cashier asks for. Check the withdrawal status page after you send the document rather than submitting the request again.
Which payment details must match my account?
The name on the payment method should match the name on your account. Mismatched details can hold a withdrawal until the payment is explained. Use your own account and avoid shared cards or wallets. Check the name field before you confirm a deposit.
Is there a minimum withdrawal amount?
Each payment option sets its own minimum and maximum for withdrawals. The cashier shows the range for the option you pick before you confirm. A request below the minimum stays in your balance. Check the range first so the request is accepted on the first try.
How long do deposits take to show?
The balance updates once the payment provider confirms the transfer. Some options confirm at once, while others wait for the bank. A deposit that has not appeared after the confirmation should not be repeated. Check your balance and the transaction history before trying again.
Can I withdraw before playing through my deposit?
You can request a withdrawal of your own funds at any time. A bonus tied to the deposit must be finished or cancelled first. Cancelling removes the bonus and its winnings. Check the bonus balance before you send the request.
What should I do if a deposit fails?
A failed deposit usually means the payment provider declined the transfer. The funds may sit as pending with your provider for a short time. Do not send the same payment again until the first one is resolved. Check your transaction history and provider statement before retrying.
Staying in control of your play
How do I set a deposit limit?
Deposit limits sit in the account settings, under responsible play. Choose a limit and confirm it; the new limit applies to future deposits. Raising a limit usually waits until a cooling-off period ends. Check the setting after you save it to be sure it is active.
Can I take a break from my account?
A time-out closes your account for a period you choose. During the break you cannot deposit or play, but your balance stays. The account reopens when the period ends. Check the reopening date in your account settings before you request the break.
What does self-exclusion do to my balance?
Self-exclusion blocks access for a longer period than a time-out. Your remaining balance is handled under the site’s rules for closed accounts. You cannot play or deposit while the exclusion is active. Check the balance status before you confirm the exclusion.
How do I check how much I have spent?
The transaction history lists deposits, withdrawals and bets in date order. Review it at the start of each week to see where your money went. Set a limit that matches what you are willing to spend. Check the history again after any limit change.
What should I do if play stops feeling like fun?
Stop the session and step away from the screen for the day. Set a deposit limit or a time-out before you return. Play only with money you can lose without affecting your bills. Check the limit you set each time you log in.
Can I close my account permanently?
Account closure is available from the settings or through support. A closed account cannot be reopened at will. Any remaining balance follows the site’s rules for closure. Check your balance and pending withdrawals before you close.
Where can I get help with a gambling problem?
Independent gambling support services offer free advice by phone or chat. They can help you plan a break and stick to it. Self-exclusion is the strongest step the site offers. Check the support page listed on the site before you need it.